THI Collection’s Philosophy
THI Collection's founding principles
Our Company’s founding principles can be summarised as follows:
Working Together
Working in a group, collaborating and sharing responsibilities to the full, so as to be able to contribute to the Company’s growth and success.
Learning Together
Training and motivating our personnel isn’t only our duty but also our final aim, so that all staff are actively involved in the achievement of the Company’s goals. We believe that if work and training go hand in hand, they are fruitful sources of professional and personal growth.
Objective: Quality
For us, customer care begins even before our guests arrive at the hotel. We buy only from carefully selected suppliers who are able to offer the highest standards of quality. Quality is achieved in all areas: surroundings, service, cuisine, comfort.
The Traditions of Italian Hospitality
Italy is the timeless cradle of hospitality, and we feel duty-bound to uphold the principles and values of this great tradition with enthusiasm and tenacity. Our guests always come first, and our concern for their well-being constantly stimulates us to anticipate their every need and desire.
Attention to Details
Every day-to-day event in the life of a hotel is painstakingly evaluated with a view to meeting standards which are strictly synonymous the Company’s underlying philosophy of first class quality.
Attention to the Evolution of Taste
We need to observe the world around us these days and note every change that is taking place. From architecture to fashion, from technology to art, from design to gastronomy. We are all affected by these changes and at the same time their artificers, and we sense that this evolution also has to be transmitted to the exciting world of hospitality. And so the new hotels of THI Collection are jewels of contemporary taste, in their facilities, in their furnishings, in their spirit. So as always to be in step with the times.